The only payment methods we accept are Credit/Debit cards processed through Shopify Payments.

We don't operate a physical or bubble tea shop for direct product purchases. As distributors, we offer the full range of bubble tea products to both businesses and individual customers.

We're dedicated to offering authentic Taiwan-made bubble tea products of the highest quality. Despite the global shortage, we're working hard to ensure reliability and availability. Your patience is valued. For urgent or customized needs, please contact us directly for the best solutions.

Yes, we offer free samples. You only need to cover the shipment fee. Alternatively, you can contact us to arrange for in-person pickup of the sample.

Yes, we're able to assist all our customers in various ways to suit your needs. Please do not hesitate to contact us; our bubble tea experts will assist you at your earliest convenience.

We rely on DHL as our courier service, committed to delivering the best value to you. While we endeavor to accommodate specific delivery dates, please recognize that this may not always be feasible. DHL will notify you of the expected delivery via email and/or SMS.

Our offices don't stock inventory, and our warehouses can't accommodate visitors. However, we're open to discussing alternative arrangements. Please feel free to contact us to explore possibilities.

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