We currently only support bank transfers as a method of payment.

We don't operate a physical or bubble tea shop for direct product purchases. However, we do offer free samples and provide both in-person and online product demonstrations.

We're dedicated to offering authentic Taiwan-made bubble tea products of the highest quality. Despite the global shortage, we're working hard to ensure reliability and availability. Your patience is valued. For urgent or customized needs, please contact us directly for the best solutions.

Yes, we offer free samples. You only need to cover the discounted shipping fee from our office to your location. Alternatively, you can contact us to arrange for in-person pickup of the sample.

Yes, we're able to assist all our customers in various ways to suit your needs. Please do not hesitate to contact us; our bubble tea experts will assist you at your earliest convenience.

We rely on DHL as our courier service, committed to delivering the best value to you. While we endeavor to accommodate specific delivery dates, please recognize that this may not always be feasible. DHL will notify you of the expected delivery via email and/or SMS.

Our offices don't stock inventory, and our warehouses can't accommodate visitors. However, we're open to discussing alternative arrangements. Please feel free to contact us to explore possibilities.

We currently ship our products to: Andorra, Austria, Belgium, Bulgaria, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain and Sweden.

If your country is not listed here, please contact us, and we will explore the possibilities.